Frequently Asked Questions

Our Simple Shopify package starts from R22 000 for businesses based in Africa and $1550 USD for those outside of Africa. Note that this is our express Shopify package that doesn’t include a premium theme. 

If you’re interested in our premium Shopify Website service that includes 1:1 website planning, strategy and expert consulting throughout, then it’s best to book a discovery call first so we can learn more about your business and its unique requirements. Your project quote will be provided after the call.

We are not simply Shopify web designers…

Our premium service includes helping you plan every part of your online shop – including planning a conversion-focused homepage layout, copy prompts and deciding on what payments gateways to use.

There are so many moving parts when it comes to creating an online shop for your business – our supportive service gently navigates you through all of these.

All packages include Shopify video training to empower you to manage your own online shop after launch. We can design essential marketing automations such as a welcome email series (sent to new subscribers) and an abandoned cart sequence to recover abandoned checkouts.

Working with a professional and experienced Shopify web design studio such as Nutmeg ensures your website will be user-friendly, beautiful, on-brand and conversion-focused. 

Great question!

We’ve built many WordPress/WooCommerce powered online shops. This has given us insight into how Shopify and WordPress differ and the truth is Shopify is far superior to WordPress when it comes to managing, integrating and scaling an eCommerce business.

Shopify is a purpose-built eCommerce business management system. It includes:

  • Performance-focused cloud-based web hosting.
  • Ecommerce website maintenance and online security.
  • A point-of-sale system.
  • An eCommerce website that’s easy to edit (and never breaks after plugin updates).
  • Inventory management.
  • Global market selling functionality.
  • Multi-channel selling with Amazon, eBay, Pinterest and Meta integrations (to name a few).
  • Advanced analytics built into the dashboard.
  • Plus so much more.

Sellers switching from WordPress to Shopify will be amazed at how intuitive, easy and integrated Shopify’s ecosystem really is. Shopify is hands down the best solution for sellers who want to focus on the actions that move their business forward.

No you don’t need to sign up to a monthly Shopify plan while we build your website.

As official Shopify partners, we are able to create a special development website for your project. This is where we build your entire online shop and you can view it live as it progresses.

Once you’ve approved the website, we transfer store ownership to you. This is when you choose a Shopify plan and your website becomes live.

No it definitely won’t go offline!

We will redesign your website on an unpublished theme. This means we rebuild in the background while your existing website stays live and active. We only publish the new design once you’ve approved it. At this point we’ll do lots of testing to ensure everything is working as it should.

Yes – the beauty of Shopify is that it’s easy for store owners and managers to edit their own websites, including editing the design of all their main content pages including the homepage.

All our packages include video training guides showing you how to edit your website.

Yes – the studio’s owner, Megan Hodson, comes from a communications / content SEO background and has worked with eCommerce websites since 2010.

Our Simple Shopify packages includes foundational SEO to ensure the site is built according to best practices.

However – foundational SEO is rarely enough, especially in eCommerce, to get a website onto the first page of search engine results for targeted keywords. Therefore, we do offer an Advanced SEO add-on that is also included in our Shopify Pro package. View our pricing guide here.

Advanced SEO includes:

  • Keyword research
  • SEO Action Plan
  • Website audit + on-page technical SEO for existing websites

If you’re interested in our Advanced SEO package, please let us know during the discovery phase of your project.

It often happens that while we’re building your website you realise that there is an extra customization or addition you really want (that wasn’t in the initial scope of work).

We will try to accommodate your request as best as possible. This might sometimes mean your project takes longer to complete or it costs extra for the additional development time required to customise, add or tweak functionality. All of this will be disclosed to you before proceeding with your customization request.

No – we do not offer custom theme development as a service.

Please note that custom theme design and development comes with a long timeline and a starting price of at least $10 000 USD. Read this article to learn more about the pro’s and con’s of a custom Shopify theme.

Yes, the studio designs and develops brochure-style WordPress websites for a range of service-based businesses. 

Learn more here.